Passenger GSSA

Delmos Aviation offers a comprehensive and innovative approach to online and offline representation world-wide. We provide e-ticketing solutions, BSP, ARC and TCH support services. We have our in-house Russian software ERP (Intuitive and Easy) for an end to end solution including sales, operation and accounting, directly connected to partner reservation system through SITA messages.

Our GSSA product offers world standard commercial representation and management services – globally, by region, or for an individual country. Our GSSA services provides access to the relevant area settlement system (ARC or BSP) to facilitate ticketing in smaller markets and achieve maximum revenue results.

The product aims to reduce costs, improve the customer experience and aggressively grow revenue levels, providing a point of contact in each market.

Our standard duties as GSA for our partner carriers entail management of their Passenger & Cargo Sales & Strategy, Pricing, Retail, Contact Centre Services, Airport Operations, Finance, HR, and Administration. We, at Delmos, like to go beyond the norm and include the following in our duties as GSA| GSSA

Day to day coordination with:

  • Ministry of Civil Aviation
  • Director-General of Civil Aviation
  • Bureau of Civil Aviation Security
  • Airport Operators
  • Catering companies for Contract Negotiation and Menu specification
  • Ground Handling companies for best Contract Negotiation on rates and Service Standards
  • Finance & Accounting.
  • Credit Control & BSP Management.
  • Airport complete operation passenger
  • Taxation & Legal Support
  • Regulatory approvals & slots coordination
  • Fuelling arrangement at much negotiated rates
  • Airline crew HOTAC & passenger layovers
  • Event & media planning and sourcing of airline events
  • PR management
  • Lobbying for Airline growth in India, UAE, Russia & Uzbekistan